Privacy Policy

At REVITA, we are deeply committed to protecting the privacy and security of personal data we manage. This policy outlines how we process personal data within the scope of our services, strictly adhering to the General Data Protection Regulation (GDPR) and other applicable regulations.

1. HI IBERIA’s Role in Data Processing

HI IBERIA, as a service provider for THE CLIENT, may access information and personal data under THE CLIENT’s responsibility, such as user data from the REVITA application. This access will not be considered a transfer of data, as HI IBERIA acts solely as a Data Processor. All data processed will comply with GDPR requirements and applicable data protection regulations, always respecting the rights of the data subjects.

2. HI IBERIA’s Obligations as a Data Processor

HI IBERIA commits to:

  • Implementing appropriate technical and organizational measures, as stipulated in Article 32 of the GDPR, to ensure the security, confidentiality, and integrity of personal data.
  • Processing data exclusively for the agreed purposes (support and maintenance of REVITA) and not deviating from the agreed purpose.
  • Maintaining professional secrecy regarding the processed data and ensuring the same level of commitment from all personnel involved.
  • Acting solely under THE CLIENT’s instructions and not sharing or transferring data to third parties without explicit consent or legal obligation.
  • Deleting or returning data to THE CLIENT upon service completion, except for data necessary to meet potential legal responsibilities.

3. THE CLIENT’s Responsibilities as the Data Controller

THE CLIENT is responsible for:

  • Ensuring that the data entered into REVITA is managed in compliance with the GDPR and notifying data subjects about the processing being carried out.
  • Indemnifying HI IBERIA for any claims arising from inadequate communication with data subjects.

4. Data Entry into the REVITA Application

The entry of personal data into REVITA is the sole responsibility of THE CLIENT and, ultimately, the users of the application. HI IBERIA is not responsible for the inclusion of sensitive data or for any misuse of the tool. However, HI IBERIA applies risk-based security measures to ensure the protection of processed data.

5. Transparency in data usage

The application provides clear, complete, and accessible information on how users’ personal information and sensitive data are accessed, collected, used, and shared. This includes, among other things, the data declared in the Google Play Data Safety section.

Where necessary, prominent notices are displayed within the application and explicit user consent is requested, especially in cases involving access to sensitive data or permissions considered high-risk by the system.

6. Permissions and data minimization

The application only requests the permissions strictly necessary for the functioning of its core features.

Permissions that are not relevant to the purpose of the application are neither requested nor retained. In particular, permissions related to health data are managed in accordance with Google Play’s health app policies and applicable data protection regulations.

7. Use of health data and purpose limitation

If the application includes health-related features, users are clearly informed about:

  • The relationship between the app’s core functionality and the collection of health data
  • The specific purpose for processing such data

Health data is only collected and used to the extent strictly necessary to provide the offered service.

8. Medical legal notice

Although this application is licensed as a medical device, it is not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Users are advised to always consult a qualified healthcare professional for medical advice, diagnosis, or treatment.

9. Accuracy and non-misleading nature

Health-related functionalities are designed to avoid misleading or potentially harmful interpretations. The application does not provide clinical diagnoses nor replace the evaluation of a healthcare professional.

10. Regulatory compliance

REVITA is regulated as a medical device under license 7560-PS and complies with applicable legal requirements.

11. Accessibility of the privacy policy

This privacy policy:

  • Is publicly available via an active URL
  • Is not geographically restricted
  • Is not editable by third parties
  • Is accessible both within the application and on Google Play

12. Confidentiality

Both parties agree to:

  • Maintain the utmost confidentiality regarding any classified information obtained during the contractual relationship.
  • Extend this confidentiality obligation indefinitely, even after the termination of the contractual relationship.
  • Ensure that their personnel and collaborators comply with these commitments through specific agreements, if necessary.

13. Data Deletion Policy

Users may request the deletion of their personal data stored in REVITA by following this procedure:

Data Deletion Request

Send an email to soporte@revita.io with the following information:

  • Full name.
  • Email address associated with the account.
  • A brief description of the data to be deleted.

Procedure

  1. Verify the user’s identity to ensure data security.
  2. Process the request within a maximum of 30 business days.
  3. Confirm data deletion to the user upon completion.

Consequences of Data Deletion

  • Data deletion is irreversible.
  • The user will lose access to services linked to the deleted data.
  • A new account must be created to use the application again.

14. Disclaimer of Liability

HI IBERIA will not be responsible for:

  • Unauthorized use of REVITA, including the input of sensitive data beyond the tool’s intended functionalities.
  • Any failure by THE CLIENT to fulfill their responsibilities as the Data Controller.

15. Contact

For any inquiries related to this privacy policy, please contact us at: soporte@revita.io

Last updated: March 2026.

Scroll to Top